Our

Privacy Policy

Angels Privacy Policy

 

Privacy Policy

Effective Date: 1st OCTOBER 2025 

1. Introduction

Welcome to Angels Hair, a brand owned and operated by SANA Industries (“we,” “our,” “us”).
Your privacy is very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website [angelskenya.com], interact with us on social media, or make a purchase from our online store.

By using our website or any of our services, you agree to the terms of this Privacy Policy.


 

 

2. Information We Collect

We collect personal and non-personal information to provide you with a seamless shopping experience.

a) Personal Information

When you use our services or make a purchase, we may collect:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely through trusted payment gateways)

  • Account login details (if you create an account)

b) Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address, browser type, and device information

  • Date and time of access

  • Pages viewed and actions taken

  • Cookies and similar tracking data


 

 

3. How We Use Your Information

We use the information we collect to:

  • Process and deliver your orders

  • Provide customer support and respond to inquiries

  • Send order confirmations, receipts, and delivery updates

  • Improve website functionality and user experience

  • Share promotional offers, new arrivals, and updates (only with your consent)

  • Detect and prevent fraudulent or unauthorized activities


 

 

4. Cookies and Tracking

Our website uses cookies to enhance your browsing and shopping experience.
Cookies help us remember your preferences, improve site performance, and deliver personalized content. You can disable cookies in your browser settings, though this may affect some site features.


 

 

5. Sharing and Disclosure

We do not sell or rent your personal information.
We may share your data only with:

  • Trusted service providers such as hosting companies, payment processors, and courier services, who help us operate our business

  • Legal authorities, if required by law or to protect our rights

  • SANA Industries and affiliated brands within the same company group, for operational purposes under strict confidentiality


 

 

 

 

6. Data Protection and Security

We use secure servers and encryption technology to protect your data from unauthorized access, alteration, or misuse.
While we take all reasonable steps to safeguard your information, please note that no online platform can guarantee 100% security.



7. Your Rights

As a customer, you have the right to:

  • Access, correct, or delete your personal data

  • Opt out of marketing communications

  • Request information on how your data is being processed

To exercise any of these rights, please contact us at support@angelskenya.com 



8. Data Retention

We retain your personal data only as long as necessary to fulfill your orders, provide customer service, or comply with legal obligations. After that, it will be securely deleted or anonymized.



9. Third-Party Links

Our website may include links to third-party platforms (e.g., Instagram, Facebook, or payment gateways).
Please note that we are not responsible for the privacy practices or content of those external sites.



10. Updates to This Policy

We may update this Privacy Policy periodically.
Any changes will be posted on this page with a new “Effective Date.” We encourage you to review it regularly to stay informed about how we protect your information.



11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please contact us:

Angels Hair — SANA Industries
Email: support@angelskenya.com
Phone: +254 715 431649

Website: [www.angelskenya.com]